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West Ham business transformation Ricoh

What’s the future of IT and business transformation for the Premier League?

It’s not just the world of commerce that is currently undergoing business transformation. Ricoh’s recent work with a professional football club has shown growing parallels between sport and business. They face the same challenges; whether it’s outdated IT systems, moving locations or developing better ways of working. That’s why Ricoh are so excited to have partnered with West Ham to deliver cost savings, IT and business process transformation.

West Ham United FC moved to a new home at the London 2012 Olympic Stadium, and Ricoh UK worked closely with them to transform their existing IT infrastructure. There was considerable pressure on the club; Queen Elizabeth Olympic Park is an iconic stadium, and the club needed to revamp and fit a purpose-built IT infrastructure. The move was a great catalyst for change, a chance for the club to look at the way they operated. Ricoh brought our expertise to help the club adapt, innovate and modernise.

Ricoh came in to offer a package that provided the club with a flexible, scalable and secure IT infrastructure. We worked in partnership to create a virtual server, replace devices and integrate Microsoft systems. This new IT infrastructure supports the day-to-day workings but also the customer-facing parts of the business. The new system brought greater mobility to West Ham, without compromising on security. The team were happy with the results:

Mike Bohndiek, Head of IT, West Ham United commented

Staff have seen IT go from a poor relation into something that really works for them day-to-day.  It has challenged thinking across the business.  Before it was muddling along with an adequate IT service, now it’s become an enabler for better, smarter and more productive working.”

Working with West Ham to create a modern working environment in their new home was incredibly rewarding for us at Ricoh. It brought West Ham a hat-trick of benefits, from significant cost savings, to better mobility and a transformation in the way IT is used. With this game of football, we felt like everyone was a winner!

Read the full case study here:

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